Shipping policy
SHIPPING POLICY
At Assemble, we work with trusted fulfillment partners to get your orders to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: 7-14 business days
- Express Shipping: 5-7 business days (where available)
Shipping costs are calculated at checkout based on your location and the items in your cart.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey. If you don't receive tracking information within 3 business days of placing your order, please contact us.
Shipping Locations
We currently ship to addresses within the United States. International shipping may be available for select products — please contact us for details.
Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to high order volume, weather conditions, or carrier issues. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately with your order number and photos (if applicable). We'll work with our shipping partners to resolve the issue and ensure you receive your products.
Order Issues
If there's an issue with your order (wrong item, missing item, etc.), please reach out to us within 7 days of delivery. We're a small business based in Wyoming, and we're committed to making things right.
Our Commitment
Every purchase you make supports our mission to donate 10% of profits to veterans' homes. Thank you for your patience as we fulfill your order and give back to those who've served.
Questions?
If you have any questions about shipping, please don't hesitate to contact us.